Confidentiality of Patron Records and Patron Information

Confidentiality of Patron Records and Patron Information 
It is the policy of the Putnam County District Library (PCDL) to protect the privacy of those 
who use the library.  Library employees and volunteer shall protect information from and 
about PCDL patrons, which includes requests for information and materials, online sites 
and resources accessed, and any borrowing transactions. 

Definition of Library Record 

The Ohio Revised Code (ORC) Section149.432 defines “library record” to be a record in any 
form that is maintained by a library and that contains any of the following information: 

1. Information that the library requires an individual to provide in order to be eligible 
   to use library services or borrow materials.
2. Information that identifies and individual as having requested or obtained specific 
   materials or materials on a particular subject.

3. Information that is provided by an individual to assist a library staff member to 
   answer a specific question or provide information on a particular subject. 

    

The definition of "library record" does not include the following:

1. Information that does not identify any individual
2. Information that is retained for the purpose of studying or evaluating the use of the library and its materials and services

Definition of Patron Information 
The ORC Section 149.432 defines “patron information” as personally identifiable 
information about an individual who has used any library service or borrowed any library 
materials. 

Release of Patron Records 
Library records and patron information are confidential and will not be released or 
disclosed except in compliance with ORC 149.432 by library employees authorized to do 
so by the Director or her designee. Library or patron records can be released only as 
follows: 

1. Library record or patron information pertaining to a minor child will be made 
   available to the minor child’s parent, guardian, or custodian.
2. In accordance with a subpoena, search warrant, or other court order.
3. To a law enforcement officer who is acting in the scope of the officer’s law 
   enforcement duties and who is investigating a matter involving public safety in 
   exigent circumstances.
4. Upon the request or with the consent of the individual who is the subject of the 
   record or information. 

5. Administrative library purposes including the following: 
   a. Establishment or maintenance of a system to manage the library records or 
   to assist in the transfer of library records from one records management 
   system to another. 
   b. Compilation of statistical data on library use 
   c. Collection of fines and penalties. 
    

   Pursuant to the ORC 149.43(B) regarding records that document the improper use 
   of the Internet at the PCDL so long as any patron information is removed from the 
   records. 

   Effective 11/19/2019