Part Time – Customer Service/Circulation Assistant - Ottawa and Fort Jennings Locations
Deadline: Wednesday, August 12, 2026
General Summary
Under the general direction of the Circulation Supervisor this individual interacts directly with library users at the circulation desk performing a variety of clerical tasks in addition to ensuring that all deliveries to and from outside libraries are routed to the correct library location.
Essential Job Functions
1. Maintains good relations with public and staff.
2. Greets library users, answers telephone and performs a wide range of clerical public contact duties.
3. Uses library automated circulation system to circulate materials to library users including checking materials in and out, processing holds, registering borrowers, collecting fines and fees.
4. Assists in department operations: Opening and closing the branch and circulation desk, counting money, using the financial functions to print and balance the cash sheet, emptying book and/or video drop.
5. Performs activities involved in retrieval of overdue materials and acts as contact person for library users inquiring about overdue notices.
6. Shelves materials and maintains a clean working environment.
7. Attends to public use of equipment.
8. Provides users with general information about library services directing them to other personnel as needed.
9. Performs general clerical duties for supervisor as assigned.
10. Assists with the unpacking and packing of materials from outside libraries and distributes them to the correct library locations
11. Notifies the Circulation/Technical Services Supervisor of any damaged materials
12. Participates in meetings as required.
13. Attends in-service workshops, meetings and conferences as appropriate.
Knowledge, skills and abilities required:
1. Ability to learn general and library clerical methods and practices.
2. Ability to learn the general rules and regulations of the library systems.
3. Ability to learn library circulation and cargo procedures.
4. Ability to deal tactfully and courteously with the public
5. Ability to make minor decisions in accordance with library policies and procedures.
6. Ability to sort and file alphabetically and numerically.
7. Experience with computers and other common office equipment.
8. Ability to read numbers and letters rapidly and accurately.
9. Ability to communicate effectively, both orally and in writing
10. Ability to work with limited supervision
11. Ability to maintain composure in stressful work situation.
Minimum Qualifications
1. High School Diploma/GED
2. Must be able to work evenings, weekends, and multiple locations in the county
Physical Demands:
1. Ability to push or pull loaded book carts weighing up to 100 pounds
2. Ability to move/or lift 30 pounds
3. Physical activity includes but is not limited to prolonged periods of sitting, as well as periods of standing, walking, stretching, bending and stooping
Rate: $14.41 per hour
Tentative Schedule: Tuesdays and Thursdays 2:30 to 7:30 Ottawa Location AND two Saturdays per month 9:30 to 2:30 Fort Jennings Location.
Note: This job analysis describes the nature and level of assignments normally given in this position. They are not an exhaustive list of duties. Additional related duties may be assigned
Please send a resume to kward@seolibraries.org or fill out a job application linked below